Following the successful series of PATCH workshops, PATCH 2020 will be again the meeting point between state of the art cultural heritage (CH) research and personalization research. For those using any kind of technology, while focusing on ubiquitous and adaptive scenarios, to enhance the personal experience in CH sites. The workshop is aimed at bringing together researchers and practitioners who are working on various aspects of CH and are interested in exploring the potential of state of the art of mobile and personalized technology (onsite as well as online) to enhance the CH visit experience. The expected result of the workshop is a multidisciplinary research agenda that will inform future research directions and hopefully, forge some research collaborations.
Topics (of interest) include, but are not limited to:
Cultural heritage (CH) has traditionally been a privileged area for personalization research, as highlighted by the many H2020 calls on this topic. Visitors come to cultural heritage sites willing to experience and learn new things, usually without a clear idea of what to expect. CH sites are typically rich in objects and information; much more than the visitor can absorb during the limited time of a visit. As discussed by Falk (2009), visitors to CH sites differ and their visit experience involves a combination of the physical, the personal, and the socio-cultural context and identity-related aspects. Hence, they may benefit from individualized support that takes into account contextual and personal attributes. However, personalization brings two main challenges: